Privacy Policy

1. Scope

This Privacy Policy explains how Easy Corner collects, uses, shares and protects personal information when you visit easycorner.store, contact support or place an order. It applies to this site only; third-party sites we link to have their own policies.

2. Information we collect

• Order information: name, email address, phone number, billing and delivery address, items purchased, order value and order history.
• Payment information: handled by PayPal. We receive a confirmation, transaction ID and limited billing details such as the last four digits of a card and the payer's name. We never receive or store your full card number, CVV or PayPal password.
• Delivery information: carrier tracking events, delivery confirmations and any notes you give us about access, stairs or a safe place to leave a parcel.
• Support communications: emails, messages and call notes, kept so we can resolve your issue and honor returns.
• Technical information: IP address, device and browser type, pages viewed, referring URL and cookie identifiers.

3. How we use information

• Fulfilling orders: picking, packing, dispatching, tracking and delivering your purchase.
• Customer support and returns: verifying orders, authorizing returns and issuing refunds.
• Payments and fraud prevention: confirming transactions and screening for misuse.
• Site operations: measuring performance, diagnosing errors and improving navigation and product content.
• Marketing: sending newsletters and offers you have opted into, and measuring whether they were opened.
• Legal compliance: tax records, accounting, dispute resolution and responding to lawful requests.

4. Legal bases

Where applicable law requires a legal basis, we rely on contract performance for order fulfillment, legal obligation for tax and accounting records, legitimate interests for fraud prevention, site security and service improvement, and consent for marketing communications and non-essential cookies. You can withdraw consent at any time.

5. Cookies and similar technologies

We use strictly necessary cookies to keep your cart and session working, preference cookies to remember display settings, and analytics cookies to understand how pages perform. Marketing cookies are used only with your consent where required. You can block or delete cookies in your browser settings; blocking necessary cookies may prevent checkout from working.

6. Sharing

We do not sell personal information. We share only what is needed with:

• PayPal - to process payments and refunds.
• Carriers and freight partners - name, address, phone and parcel details, so deliveries can be scheduled and completed.
• Hosting, email and analytics providers - acting as processors under contract, with access limited to the data needed to run the service.
• Professional advisers and authorities - where required by law, court order, tax audit or to defend legal claims.

7. Retention

Order and transaction records are kept for as long as needed to support returns and warranty claims, and for at least the period required by tax and accounting law. Support correspondence is kept for up to three years. Marketing contact data is kept until you unsubscribe, plus a suppression record so you are not re-added. Analytics data is retained in aggregate.

8. Security

We use HTTPS across the site, restrict staff access to order data on a need-to-know basis, and never store card numbers. No system is perfectly secure; if a breach affects your personal information, we will notify you and the relevant authorities as required by law.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion, where we do not have a legal or contractual reason to keep it
• Request a portable copy of the data you provided
• Object to or restrict certain processing
• Opt out of marketing at any time
• Opt out of the sale or sharing of personal information for targeted advertising (we do not sell personal information)

To exercise a right, email [email protected] from the address associated with your order. We may need to verify your identity and will respond within 30 days. You will not be discriminated against for exercising these rights.

10. Children

The store is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided data, contact us and we will delete it.

11. International transfers

We operate in the United States, and information is processed there. Where data originating elsewhere is transferred, we use appropriate safeguards such as standard contractual clauses.

12. Do Not Track

Our site does not currently respond to browser Do Not Track signals. Where required, we honor opt-out preference signals for targeted advertising through our consent tooling.

13. Changes and contact

We will post any material changes on this page and update the effective date. Questions about this policy: [email protected], +1 510 674 6822, or write to Easy Corner, 645 Lebanon Street, Hayward, CA 94541, United States.